Frequently Asked Questions

Ortoto mats are easy to clean and maintain. Simply wipe them down with a damp cloth or sponge using mild soap or cleaning solution. Avoid using abrasive materials or harsh chemicals that may damage the mat’s surface. It is also possible to sanitize ORTOTO products after cleaning with a specially developed liquid offered separately.

Yes, Ortoto mats can be used both indoors and outdoors. Their durable construction and anti-slip properties make them ideal for various environments, including outdoor spaces like patios, balconies, or play areas.

Absolutely! ORTOTO mats are designed to be anti-slippery and are perfect for wet areas. You can safely use them in bathrooms, kitchens, or any other areas prone to moisture.

Yes, Ortoto mats are safe for people and pets of all ages. Their anti-slip surface provides stability and reduces the risk of accidents, making them suitable for toddlers, elderly individuals, and even pets.

Mainly, ORTOTO mats are 30×30 cm in size, which is perfect for accommodating all foot sizes, from the smallest to the largest. But there are upcoming novelties of other sizes in the product line.

Absolutely! ORTOTO mats are suitable for sports areas and gyms. They offer cushioning and support, making them comfortable for exercises and workouts. Their anti-slip properties provide stability, reducing the risk of injuries during physical activities.

Benefits

Yes, ORTOTO mats come in a wide range of colors and textures to suit different preferences. Whether you prefer a smooth texture or a more tactile experience, there is an ORTOTO mat that will please you. And more to tell – there is always a possibility to pick your favorite puzzle mats by single piece and make your set look individual.

ORTOTO sensory puzzle mats come with an unlimited warranty. This means that if any manufacturing defects or issues arise within the warranty period, we will repair or replace the product at no additional cost to you.

Yes, ORTOTO sensory puzzle mats are recommended by physiotherapists and can be beneficial for individuals with flat feet or foot conditions like valgus and varus. The textured surface of the mats provides stimulation to the feet, helping to improve muscle tone, balance, and overall foot health.

For individuals with flat feet, ORTOTO mats offer arch support and help strengthen the muscles in the feet. The textured surface stimulates the feet, promoting better foot posture and reducing discomfort associated with flat feet.

ORTOTO mats are particularly beneficial for the elderly. They can help improve circulation, relieve foot fatigue, and provide gentle stimulation for the feet. The anti-slip feature ensures stability, reducing the risk of falls and enhancing overall safety.

Yes, ORTOTO mats can be helpful for individuals with foot conditions like valgus (inward tilting of the foot) or varus (outward tilting of the foot). The mats provide a stable and supportive surface, promoting proper foot alignment and reducing strain on the affected areas.

While using ORTOTO mats alone can be beneficial, it’s recommended to consult with a physiotherapist or healthcare professional for specific exercises or techniques tailored to your foot condition. They can provide guidance on how to maximize the benefits of using the mats based on your individual needs.

Shipping

Yes, ORTOTO mats can be used alongside orthotics or other foot supports. The mats provide an additional layer of support and stimulation to enhance the benefits of such devices. However, it’s advisable to consult with a healthcare professional to ensure compatibility and effectiveness of combined use.

Yes, all the products you see on our website are available 24/7 and are present in our warehouse. We value your time and strive to provide quick order processing and immediate shipping.

We apologize if you received a damaged or defective product. Please contact our customer support team as soon as possible with your order details and a description or photos of the issue. We will gladly assist you in resolving the problem and arrange for a replacement or refund, depending on the circumstances.

ORTOTO sensory puzzle mats come with an unlimited warranty. This means that if any manufacturing defects or issues arise within the warranty period, we will repair or replace the product at no additional cost to you.

We have a 14-day return policy. If you are not satisfied with your purchase, you can initiate a return within 14 days from the date of delivery. 

We strive to process orders promptly. Typically, it takes 4-6 working days for your order to be delivered to your doorstep. However, please note that actual delivery times may vary depending on your location and any unforeseen circumstances.

QUALITY & CERTIFICATES & PRODUCTION

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to determine if international shipping is available for your location. Please note that additional fees and customs duties may apply.

All ORTOTO products comply with EN71, REACH, ASTM and CPSIA regulations. Our products are made of safe and durable material.

ORTOTO products are being manufactured in Latvia, Riga. It is a small country in the European Union. This is also the place of our headquarters, where almost all ORTOTO team members are located.

Yes. ORTOTO is a registered trade-mark with registered product design patents.

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